Browse through frequently asked questions

How long does shipping take

All orders are thoughtfully packed and shipped from Massachusetts, USA.

Standard shipping typically takes 7–10 business days from the date of order.

You’ll receive a tracking number as soon as your order is on its way!

Return & Exchange policy

In the very rare instance that an item arrives damaged, please notify us immediately.

We understand that life happens, but you can be rest assured that our team is here is to help! If you are not satisfied with your product, we offer a 14 days return policy.

After we receive your return, item will be inspected and a full return will credit to you.

Please contact us with your order number and we will be happy to assist you for an exchange options

Zuvan's gemstones and gold

We proudly use only natural gemstones and genuine 14k solid gold in every piece. Our gemstones are ethically and responsibly sourced from around the world, reflecting our unwavering commitment to quality and sustainability.

Zuvan's bracelet size

Each Zuvan bracelet is approximately 7 inches or 17.78 cms in length and features an adjustable design, ensuring a perfect fit for effortless elegance and comfort

Product care

Care Instructions

  • Solid 14k Gold:
    Our solid 14k gold items are durable and resistant to tarnishing or oxidation. To maintain their shine, clean gently with a non-abrasive jewelry cleaner, or a mixture of mild dish soap and water.
  • Gemstones:
    All our gemstones are natural, which means slight variances in color and texture may occur, adding to their unique beauty. To keep your gemstones clean, use a non-abrasive jewelry cleaner or a gentle mix of dish soap and water.
  • Storage:
    For optimal protection, store your jewelry in Zuvan's provided jewelry pouch when not in use. This helps preserve its brilliance and prevents scratches.

Payments

We accept all major credit cards, Paypal, Amazon Pay or Shop Pay.